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Service Desk Coordinator at Sharpe Group Pty Ltd
Service Desk Coordinator
Join a market leading, family owned business with a 30+ year history operating in Adelaide Metro.
New Full-Time position available- Monday to Friday.
Easy to get to City Fringe location with onsite parking.
Unlock your potential with ongoing development through assisted learning & mentor training.
This is an exciting opportunity for a Service Desk Coordinator to become a valued contributor to our organisation, supporting the Electrical & Solar division.
Be the first point of call for customer enquiries and job bookings.
Scheduling and reallocating jobs for technicians in a sequenced and logical way.
Consistent and accurate outbound communication with customers, assisting the division managers with the coordination of our field technicians.
Office administration, generating reports and adhoc tasks, when required.
Strong computer literacy and experience with generating and understanding reports.
Knowledge of either the Electrical or Solar Industry.
Comprehensive knowledge of Adelaide's surrounding suburbs.
Availability to work full time Monday-Friday (between the hours of 7:30AM and 6:00PM) and a rotating Saturday shift.
Responsive with great problem solving skills, high attention to detail and accuracy.
Strong communication skills including written, verbal and listening.
Ability to multitask and prioritise competing demands.
Ability and willingness to learn efficiently and understand the Company.
A strong work ethic with a team player attitude.
Accountable and responsible individual.
ABOUT SHARPE GROUP:
Our business of 35+ years has operated successfully since 1980. A privately owned and managed local company, we are proud of a long history providing trades excellence and accountability to our valued customers.
Sharpe Group provides exceptional mobile Electrical/Data, Solar/Batteries, Air Conditioning and Plumbing/Gas services for homes and businesses throughout Adelaide. We have over 30 technicians all supported by our professional management team including experienced coordinators and administration staff.
Sharpe Group understands the importance of people within our business and is offering a unique opportunity for the right person to become an integral part of our team.
Please note: In this instance we are not offering sponsorship so please only apply if you are living and legally entitled to work in Australia.